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 We provide online as well as onsite support to our clients. Now if there is any issue with software or the operating system we again provide you with the full support. Our experts virtually guide you through the entire process of troubleshooting, help fix errors and update the system. IF required and with customer consent our experts can take remote login of the PC and resolve the problem. While if there seems to be some error regarding your hardware then we send our engineer to provide onsite support which might not be possibly resolved online.
 Our technical support call center caters to different needs of our customers such as, onsite as well as bench repair. While onsite repair would be something related to a small issue regarding replacement of a part, the bench repair would come in picture when there is a major issue at hand that might not be possibly resolved onsite. Bench is basically offsite warranty support where a customer has to visit the service center with faulty unit for repairs. Thus the system might be sent back to the repair center to provide a complete solution to the issue while resolving customer query in the best possible manner. We are ready to provide any support regarding hardware, software, technical issues, PC, scanners, printers and other such devices. |